Desk officer

Working place: Prague
Workload : Plný úvazek
Start date: as soon as possible
Selection process: Ano
Contact person: Barbora Pakostová


Name of position: Desk Officer (generic vacancy)

Length of employment: Initially12 months, with possibility of an open-ended contract

Type of position: 100%

Place of employment: Prague, Czech Republic (+ occassional travels)

Start date: as soon as possible

Organizational context

Caritas Czech Republic (CCR) is a non-profit non-governmental organization with field activities implemented worldwide (Europe, Asia, Middle East and Africa) and an extensive social services programme in the Czech Republic assisting more than 100,000 clients. CCR is a member of the international network of the Caritas Internationalis and cooperates with a number of international and local partners.

In addition to emergency response in case of natural and man-made disasters, the organization focuses on 4 key thematic areas: 1) health care and social services; 2) sustainable livelihoods and small-scale entrepreneurship; 3) vocational education (youth and adults); 4) assistance to refugees and internally displaced people.

CRR has 20-year experience in managing social welfare programmes, including support to people with disabilities. The organization adheres to core humanitarian principles, including gender equality.


The Desk Officer (DO) is responsible for providing support to CCR’s mission in the respective country/ region, involving both implementation of country-based programmes as well as active role in programme development. DO cooperates closely with respective Financial Coordinator (FC), Humanitarian Programme Manager (HPM) and Heads of Mission (HoM), under the oversight of the Regional Manager (RM).

Specific DO’s roles include (please note a detail job description will be provided upon hiring):


1. Support of CCR´s mission

  • Contribute to drafting of annual plans including budget forecasts, project workplans, procurement schedules, etc.
  • Ensure regular monitoring plans are developed and implemented.
  • Coordinate timely report delivery in close cooperation with HoMs and FC.
  • Pro-actively address challenges and problems identified in the implementation of the projects and support HoMs in fast decision making and action.
  • Communicate with donors and provide them with timely and accurate information about implementation.
  • Support HoMs in recruitment processes and managing contractual obligations, especially expatriates’ contracts.
  • Support HoMs in identifying capacity gaps and short-term experts, draft Terms of Reference and evaluate their quality of work.


  1. Contribution to Strategic Development
  • Monitor grants’ updates and in close coordination with HoMs, propose potential areas of intervention.
  • Assume coordination responsibility over proposals’ development.
  • Support HoMs in identification of local and international partners.
  • Directly inform donors about future programmatic plans and support HoMs and RM in strengthening partnerships with donors.
  • Monitors developments in the respective country/ region with respect to ongoing conflicts, policy changes, socio-economic aspects, weather, and other relevant issues that can have impact on the current activities and future programmatic direction.
  1. Communication and representation of CCR
  • Participate in coordination meetings related to the respective country/region and technical areas relevant for the country programmes.
  • Propose and consult on developing promotional materials about the respective CCR’s country/regional programming.
  • Ensure all relevant documents are archived in internal CCR’s databases, easily identifiable.

Required qualifications and competencies

  •  experience in project/programme cycle management in development cooperation and humanitarian aid; proven track record of at least 2 years (can be substituted by relevant internship or other similar experience)
  • experience with financial project management
  • project/report writing skills
  • valid EU residence permit
  • university degree in relevant fields (development and humanitarian studies, human rights, social sciences, business management and similar)
  • excellent knowledge of English (oral and written)
  • good organiser, independent and pro-active decision-maker
  • advanced user skills of MS Office software (predominantly MS Excel and Word)
  • experience in team leadership and cooperative working practices

What we offer

  • Appropriate financial evaluation
  • Project approval bonus
  • Remmuneration (twice a year)
  • Business trips
  • 25 days of paid leave, in addition to official public holidays
  • Mealtickets CZK 100/day
  • Multisport card
  • 2 days of sick day/ year
  • 2 days of home office/month
  • Business trips
  • Access to training opportunities
  • Career development in a value-driven professional organization, suitable especially for dynamic professionals
  • Open-minded senior management team welcoming pro-active and innovative approach
  • Creative atmosphere
  • Space to significantly contribute to organizational capacity building and bring wise and efficient solutions.

How to apply

The application sent to must include CV and brief motivation letter. Only shortlisted candidates will be invited for an interview. The applications are reviewed on continual basis.



In accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council concerning the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation on the protection of personal data) GDPR "); hereby declare that I agree with the processing and preservation of my personal data contained in my CV and other attachments and I agree with their use for the purposes of the selection procedure. This consent is granted to Charita Česká republika for one year from the date of sending the CV.